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Complaint Processes
BHEC NOTICE TO THE PUBLIC OF COMPLAINT PROCESSES
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.
Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.
Please call 1-800-821-3205 for more information.
Texas Behavioral Health Executive Council
George H.W. Bush State Office Building
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
Contact information for the Texas Behavioral Health Executive Council for professional counseling is located here:
https://bhec.texas.gov/contact-us/
OFFICE OF THE ATTORNEY GENERAL
You have the right to file a consumer complaint through the Office of the Attorney General regarding Consumer Protections.
Detailed instructions on how to file a complaint can be found here:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Filing a complaint can be done here:
https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/

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